Senior Managed Services Delivery Implementation Architect

Key Responsibilities

• Acts as the single point of contact for managed services solution implementation in client account.
• Provides subject matter expertise in area of specialization relating to the managed services solution being implemented.
• Collaborates with internal teams to align technical solutions with client requirements.
• Ensures managed services solution(s) being implemented fulfill functional and technical requirements while meeting associated Service Level Agreements (SLAs).
• Defines structure and architecture of the solution and its interfaces, performs feasibility analysis, keeps the solution aligned to the business goals and strategy.
• Organises the design/plan agreed with the client into a managed service delivery plan.
• Generates project organization and deliverable plan that includes configuration verification and transition.
• Translates the high‑level technical design/solution into low‑level ...

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