Senior Machine Learning Engineer - Copilot

Zendesk
📍 Lisbon, Lisbon, Portugal 💼 Full time 🕒 Posted February 20, 2026

Job Description

Job Description

Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 125,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day.

Our team is responsible for helping Customer Experience teams to achieve their best, by intelligently solving repetitive work, so they can shift their focus to solving more sophisticated problems. We use the latest trends in Machine Learning and AI algorithms to help us on that mission, and we're passionate about empowering our customers.

As a Senior ML Engineer, you’ll be responsible for developing products in collaboration with our Research Scientists and other Machine Learning Engineers, and delivering high-quality ML and AI products to our customers, at a scale that most companies only dream of.

What you get to do every day<...

Ready to Apply?

Submit your application today and join our talented team at Zendesk.

Submit Application

Job Details

  • Location Lisbon, Lisbon
  • Job Type Full time
  • Category Computer Occupations
  • Posted Date February 20, 2026
  • Application Deadline April 01, 2026