Senior IT Support

SUMMARY:

Work at the forefront of IT operations where your technical expertise directly impacts secure, scalable, and high-performing environments. If you thrive in high-pressure environments, enjoy solving complex incidents, and want to drive automation and process optimisation, this is your next move.

POSITION INFO:
Key Responsibilities: Act as the senior escalation point for complex incidents across endpoint, identity, VPN/ZTNA, networking, and cloud-connected services Lead and implement automation initiatives to reduce repetitive tasks and improve operational efficiency Maintain and enhance secure access controls using Entra ID, Conditional Access, and M365 security policies Support hybrid network environments, including Azure hub-and-spoke architecture and secure connectivity solutions Manage escalated security incidents such as compromised accounts, MFA issues, and email security concerns Provide clear technical direction during cri...

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