Senior IT Service Desk & Shared Services Leader

Forgent Power Solutions, Inc.

📍 tijuana, baja california, Mexico 💼 Full-time 🕒 Posted June 03, 2026

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Job Description

                A technology solutions company based in Tijuana, Mexico, is seeking a Head of Tier 1 IT Service Desk & Shared Services Lead. This senior role involves building and scaling a new in-house IT service desk, requiring over 10 years in IT operations and proven leadership in service delivery. The ideal candidate possesses a customer-centric mindset and a strong grounding in ITSM frameworks. The position offers an annual salary of $115,000, promoting a strong team culture and excellent service delivery.
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Job Details

Location tijuana, baja california
Job Type Full-time
Category Soporte técnico y administración
Posted Date June 03, 2026
Application Deadline July 13, 2026