Senior Engineer, Technical Service

Lonza
📍 Sagamihara, Kanagawa, Japan 💼 Full-time 🕒 Posted June 05, 2026

Job Description

The Technical Service Engineer provides proactive and reactive technical support to customers, ensuring optimal capsule filling performance and contributing to customer satisfaction and business growth. The role supports adoption of products and equipment through trials, troubleshooting, and post-installation services.

What you will get:

  • An agile career and dynamic working culture. 

  • An inclusive and ethical workplace. 

  • Compensation programs that recognize high performance. 

  • Our full list of global benefits can be found here:

    What you will do

  • Deliver proactive technical service to prevent filling issues and improve productivity.

  • Provide troubleshooting support to resolve customer issues.

  • Conduct filling trials to support new product evaluation.

  • Perform internal machine evaluations to maintain quality.

  • Support commercial initiatives with t...

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    Job Details

    • Location Sagamihara, Kanagawa
    • Job Type Full-time
    • Category Engineers
    • Posted Date June 05, 2026
    • Application Deadline July 15, 2026