Senior End-User Support Engineer

Epam

📍 singapore, singapore, singapore, singapore, Singapore 💼 Full-time 🕒 Posted June 09, 2026

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Job Description

 
  Description 
  Sitting within the Information Technology Department, the Tech Support / Admin will be part of the team responsible for driving the transformation initiatives in end-user computing environment, covering service, performance, quality, and budget forecasting. You will play a key role as a Senior Tech Support Engineer to drive service, performance and quality management in the end-user environment necessary to support the organizations digital transformation.
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  Responsibilities 
 Service Desk Management
 Manage a team handling desktop support, service desk functions, and VIP support
 Ensure high-performance service delivery, including improvement initiatives and post-incident reviews
 Develop a deep understanding of projects to optimize service delivery and meet customer expectations
 Analyze processes and implement strategies to improve service delivery
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Job Details

Location singapore, singapore, singapore, singapore
Job Type Full-time
Category Computer Occupations
Posted Date June 09, 2026
Application Deadline July 19, 2026