Senior Director, Product Security

Job Description

About the role

• Zendesk is building the future of AI-powered customer and employee service. Our products help organizations resolve customer issues across channels, automate complex workflows, and protect sensitive customer and end-user data at global scale. Security is foundational to that trust.
• We are looking for a Senior Director of Product Security to define and lead the next chapter of product security at Zendesk. This is a senior leadership role for someone who can set a compelling long-term vision, build and scale strong teams, influence product and engineering strategy, and still go deep technically when the situation requires it.
• You should be comfortable moving from executive-level risk and product strategy to detailed technical discussions about authorization models, API security, AI agent threat models, secure SDLC controls, v...

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