Senior CX Insights Consultant – Payments

U.S. Bank
📍 New York, NY, United States 💼 Full-time 🕒 Posted July 25, 2026

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

The Payments landscape continues to evolve, creating new opportunities to better serve customers and strengthen loyalty. As a **Senior CX Insights Consultant – Payments** , you'll play a critical role in helping U.S. Bank understand customer needs, identify opportunities for improvement, and influence strategic decisions through data-driven insights.

Leveraging Voice of Customer (VoC), behavioral, operatio...

Ready to Apply?

Submit your application today and join our talented team at U.S. Bank.

Submit Application

Job Details

  • Location New York, NY
  • Job Type Full-time
  • Category other-general
  • Posted Date July 25, 2026
  • Application Deadline July 31, 2026