Senior CX Consultant: Amazon Connect & Cloud AI

Avahi
📍 distrito federal, distrito federal, Mexico 💼 Full-time 🕒 Posted June 12, 2026

Job Description

An innovative tech consulting firm located in Mexico is seeking a Contact Center CX Consultant to drive customer experience strategy and solution design for Amazon Connect practices. This role involves engaging with customers, leading discovery workshops, and designing effective contact center solutions. The ideal candidate should have over 7 years of contact center experience, along with solid knowledge of Amazon Connect and excellent consulting skills. The firm promotes remote work flexibility and fosters a culture of innovation and career growth.
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Job Details

  • Location distrito federal, distrito federal
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026