Senior Customer Technical Enablement and Debug Engineer

**Job Details:**

**Job Description:**

**The Role and Impact**

Join Intel’s IPU engineering team and play a critical role as the frontline technical interface with strategic customers.

In this position, you will lead system-level debug and issue resolution for Intel’s networking IPU deployments and work directly with customers to diagnose and resolve complex HW/FW/SW issues in real-world environments. This is a highly visible role combining deep technical expertise with customer engagement, where your work directly impacts product success, deployment quality, and customer satisfaction.

**Key Responsibilities**

**Customer-Facing Debug & Support**

+ Act as theprimary technical point of contact for customer-reported issues
+ Lead real-time triage, debug, and resolution of complex system issues in customer environments
+ Communicate findings, status, and mitigation plans clearly to customers and stakeholders

**Sys...

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