Senior customer support

CareerXperts Consulting

📍 prayagraj, uttar pradesh, India 💼 Full-time 🕒 Posted June 29, 2026

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Job Description

We are looking for an experienced and dynamic Customer Support Manager to lead and manage our customer support team. As a Customer Support Manager, you will be responsible for overseeing the daily operations of the customer support department, ensuring that our customers receive timely and effective support. You will also be responsible for identifying and implementing process improvements to enhance the customer experience.  

Key Responsibilities: 

 Manage a team of customer support representatives, providing coaching and support to ensure they provide high-quality customer service Develop and implement customer support policies and procedures to ensure efficient and effective handling of customer inquiries and complaints Ensure that customer support requests are handled in a timely and effective manner, in accordance with service level agreements Monitor customer satisfaction metrics and implement improvements to enhance the customer experience Ana...

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Job Details

Location prayagraj, uttar pradesh
Job Type Full-time
Category Other-General
Posted Date June 29, 2026
Application Deadline August 08, 2026