Senior Customer Support Agent - Bookkeeping/Accountancy software exp

Hatched Recruitment Group
📍 poole, england, United-Kingdom 💼 Full-time 🕒 Posted June 20, 2026

Job Description

Overview

Job Title: Senior Technical Customer Success Manager (Accounting Software)

Location: Hybrid (You need to be able to commute to Poole)

Company Type: Rapidly Growing Start-up / Scale-up

Reports to: Head of Customer Success / Director of Customer Experience

Employment Type: Full-time

Salary: Competitive + Equity + Benefits

Awards: The Times Top Place to Work – 3 Years Running

About Us

We’re a fast-scaling, award-winning fintech startup headquartered in Poole, transforming the way small and medium businesses manage their accounting and bookkeeping. Our intuitive platform simplifies financial operations for business owners, bookkeepers, and accountants alike. With three consecutive years on The Times Top Places to Work list, our people-first culture fosters innovation, i...

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Job Details

  • Location poole, england
  • Job Type Full-time
  • Category IT & Technology
  • Posted Date June 20, 2026
  • Application Deadline July 30, 2026