Senior Customer Success Manager

Position: Senior Customer Success Manager
Location: Delhi(Panchsheel Park)
️ Working Days: Monday to Friday
Experience Required: 4-7 years
About Fundamento
We’re on a mission to reinvent how enterprises talk to their customers
At Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard, Oxford, Booth Alumni), and trusted by the financial service giants- this is your chance to work at the heart of AI revolution.
Role Overview
As a Senior Customer Success Manager at Fundamento, you’ll drive value for enterprise clients, unlock growth within accounts, and build scalable systems to elevate customer experience- while mentoring the team and working closely with leadership.
Key Responsibilities
1. Account Growth & Expansion
Manage 6–8 enterprise accounts, acting as the...

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