Senior Customer Success Manager

Bloomreach

📍 London, England, United Kingdom 💼 Full-time 🕒 Posted June 21, 2026

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Job Description

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Could you be one of them?
Help top e-commerce businesses boost their performance.
Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm.
Tasks and responsibilities:
As a Senior Customer Success Manager you will be expected to:
Build long-term relationship with your clients
Act as a trusted advisor & industry expert able to challenge the status quo
The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar.
On the client side, the CSM’s main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation.
As a trusted advisor, the CSM should educate the client about the best ways forward in their industry a...
            

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Job Details

Location London, England
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted Date June 21, 2026
Application Deadline July 31, 2026