Senior Customer Success & Account Manager

Capcon Asia
📍 george town, penang, Malaysia 💼 Full-time 🕒 Posted June 28, 2026

Job Description

Senior Customer Success & Account Manager

About the job Senior Customer Success & Account Manager

Why is this role exciting?

  • Join a globally recognised AI-powered AML compliance platform , headquartered in London.
  • Be the key relationship driver for high-profile accounts (Banking institutions, Asset management,...)
  • Take over a strategic portfolio and lead renewals, up-sells, and cross-sells across enterprise clients.
  • Work cross-functionally while reporting directly to the Head of Customer Success (based in Australia).
  • Earn up to MYR350k in commission based on performance, with a strong support structure in place.

Key Projects

  • Own and expand a portfolio of enterprise/regional clients in APAC.
  • Deliver tailored success plans, QBRs, and customer advocacy initiatives.
  • Support long-term adoption, client satisfaction, and commercial...

Ready to Apply?

Submit your application today and join our talented team at Capcon Asia.

Submit Application

Job Details

  • Location george town, penang
  • Job Type Full-time
  • Category Sales
  • Posted Date June 28, 2026
  • Application Deadline August 07, 2026