Senior Customer Service Representative

Wells Fargo
📍 DES MOINES, IA, United States 💼 Full-time 🕒 Posted June 25, 2026

Job Description

**About this role:**

Wells Fargo is seeking a Senior Customer Service Representative in our Commercial Banking Operations Division. Learn more about the career areas and business divisions at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/)

**In this role, you will:**

+ Support performance of less experienced Customer Service Representatives, new or enhanced services and procedural changes, and the overall effectiveness of team
+ Provide feedback and present ideas for improving or implementing processes and tools with an overall customer service impact
+ Perform complex customer support tasks
+ Provide subject matter expertise and interpretation of procedures to less experienced Customer Service Representatives and provide direction to meet defined productivity and performance goals
+ Interact with immediate team and communicate with other departments
+ Support less experienced representatives and assist managers or supervisors...

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Job Details

  • Location DES MOINES, IA
  • Job Type Full-time
  • Category other-general
  • Posted Date June 25, 2026
  • Application Deadline July 02, 2026