senior/ customer service officer

RecruitFirst

📍 Wan Chai, Hong Kong Island, Hong Kong 💼 Full-Time 🕒 Posted February 26, 2026

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Job Description

Overview
 Who you'll be working for 
 Leading shopping mall 
 What requirements you'll need to be eligible 
DSE or above

Have had prior work experience gained in customer service, hospitality, membership, retail brand or property management industry

Proactive, Independent and able to work under pressure

Good command of English and Chinese (Cantonese and Mandarin)
 What you'll be doing on the job 
Provide premium customer services and handle customers' enquiries & complaints

Support daily operations such as promotions, exhibition, events, etc

Assist with other ad-hoc duties as assigned

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Job Details

Location Wan Chai, Hong Kong Island
Job Type Full-Time
Category Information and Record Clerks
Posted Date February 26, 2026
Application Deadline April 07, 2026