senior/ customer service officer

RecruitFirst
📍 Wan Chai, Hong Kong Island, Hong Kong 💼 Full-Time 🕒 Posted February 26, 2026

Job Description

Overview

Who you'll be working for

Leading shopping mall

What requirements you'll need to be eligible

  • DSE or above

  • Have had prior work experience gained in customer service, hospitality, membership, retail brand or property management industry

  • Proactive, Independent and able to work under pressure

  • Good command of English and Chinese (Cantonese and Mandarin)
  • What you'll be doing on the job

  • Provide premium customer services and handle customers' enquiries & complaints

  • Support daily operations such as promotions, exhibition, events, etc

  • Assist with other ad-hoc duties as assigned
  • Ready to Apply?

    Submit your application today and join our talented team at RecruitFirst.

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    Job Details

    • Location Wan Chai, Hong Kong Island
    • Job Type Full-Time
    • Category Information and Record Clerks
    • Posted Date February 26, 2026
    • Application Deadline April 07, 2026