Senior Customer Insights & Retention Strategist

Lone Wolf Technologies

📍 workfromhome, workfromhome, Colombia 💼 Full-time 🕒 Posted June 04, 2026

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Job Description

Lone Wolf Technologies seeks a Senior Customer Insights Analyst to identify and address drivers of customer escalations and cancellations. This pivotal role collaborates across teams to leverage data and improve customer experience, ultimately supporting retention efforts. 
The ideal candidate will combine analytical skills with strong communication, ensuring actionable insights and strategic planning. A salary range of $117,000 - $153,000 annually reflects the value placed on this position. 
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Job Details

Location workfromhome, workfromhome
Job Type Full-time
Category Investigación y análisis de mercado, Inteligencia empresarial y análisis
Posted Date June 04, 2026
Application Deadline July 14, 2026