Senior Customer Experience Associate Kemptville

Elevate customer relationships as a Senior Customer Experience Associate at Scotiabank in Kemptville, Ontario. This role focuses on delivering outstanding service while achieving the Branch’s sales targets.
As a key member of Scotiabank, you will enhance customer interactions and support their financial goals. Empathy, strong communication skills, and a knack for technology are essential in guiding clients through their banking needs. You will proactively engage with customers to uncover their needs and offer tailored solutions.
Key Responsibilities:
• Act as lobby leader, ensuring customer assistance
• Identify and fulfill simple sales opportunities
• Promote mobile banking tech to enhance customer experience
• Build strong, lasting relationships with clients
• Demonstrate eagerness to learn and succeed
Requirements:
• Professional, friendly demeanor with customers
• Flexible availability for scheduling
• Experience in conducting simple sales and provi...

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