Senior Customer Care Coordinator

🏡 Senior Customer Care Coordinator

📍 Location: Livingston

📄 Permanent, Full-Time (Mon-Fri 9-5)

💰 Salary from £29,000 DOE

⏰ASAP Start!!!

Office Angels are delighted to be recruiting for a fantastic opportunity with a well-established housebuilder for an experienced Senior Customer Care Coordinator.

🌟 About the role

This is a key position within the Customer Care team, where you'll play a vital role in delivering a first-class post-completion experience to homeowners.

As a senior member of the team, you'll be trusted to handle more complex cases, support colleagues, and step in for escalations when required. You'll work closely with the Head of Customer Care, helping to drive service standards, improve processes, and ensure everything runs smoothly day to day.

🚧 What you'll be doing

Managing escalated complaints and complex customer issues through to resolution
Supporting the wider Customer Care team with workload c...

Ready to Apply?

Submit your application today and join our talented team at Office Angels.

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