Senior CSM — Strategic Accounts (Remote)

Twilio
📍 remote, remote, Singapore 💼 Full-time 🕒 Posted June 23, 2026

Job Description

Twilio is seeking a Senior Customer Success Manager based in Singapore to lead customer relationships and drive value realization using the Segment platform. This role involves managing enterprise accounts, developing strategic roadmaps, and ensuring customer satisfaction. Candidates should have extensive experience in customer-facing roles, especially with large organizations, and a track record of building relationships with executive stakeholders. Competitive pay and benefits are offered, with remote work flexibility.
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Job Details

  • Location remote, remote
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026