Senior CRM Manager (m/f/x)

• Be on top of CRM trends and own complex projects to further grow the contribution of CRM to business results
• Own complex CRM projects to support new product launches and ensure CRM-readiness from a technical and commercial perspective.
• Leverage data to better understand our customer segments and their lifecycle, ultimately increasing LTV and retention
• Act as the key CRM stakeholder in product streams, collaborating closely with Product, Engineering, and Marketing to translate product features into CRM measures
• Deliver a seamless lifecycle experience by managing impactful campaigns across multiple channels including email, push, SMS etc.
• Continuously identify friction points in the customer experience and develop CRM-based solutions to enhance product engagement

• Exceptional CRM knowledge with profound technical and commercial understanding; ideally with experience in imp...

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