Senior CRM Functional Consultant / Business Analyst

About The Role

We are seeking an experienced Senior Functional Consultant / Business Analyst to join our Dynamics 365 and Power Platform practice. This is a senior consulting role for a professional who combines strong business analysis, discovery leadership, and functional solution design skills with the ability to guide clients through digital transformation initiatives.

Key Responsibilities

• Lead client discovery workshops, stakeholder interviews, and requirements gathering sessions.
• Facilitate current state and future state business process analysis.
• Produce key discovery and business analysis deliverables including:
• Process maps and swim lane diagrams.
• Workflow and process documentation.
• User stories, epics and backlog refinement.
• Functional requirements and acceptance criteria.
• Gap fit analysis and solution recommendations.
• Support for solution roadmaps and Statements of...

Ready to Apply?

Submit your application today and join our talented team at Endeavour Solutions Inc. -Dynamics 365 ERP, CRM & Cloud.