Senior Consultant, Process Improvement

Senior Consultant, Process Improvement

Senior Consultant, Process Improvement working hybrid in Cainta, Rizal, Philippines.

What You’ll be Doing

You will work with senior leaders to identify, prioritize, and execute initiatives that drive measurable outcomes in quality, cost, speed, customer experience, and employee engagement. You will integrate Lean Six Sigma (LSS) methods with Agile and Lean Portfolio Management practices—helping teams remove waste, improve flow, reduce variation, and scale continuous improvement across value streams.

You’ll report to the Executive Director, Workforce Management.

During a Typical Day, You’ll

• Enterprise Transformation & Portfolio Alignment: Collaborate with the Global VP of Transformation/LPM to develop and maintain a prioritized portfolio of improvement initiatives aligned to strategic objectives and OKRs.
• Operational Excellence & Continuous Improvement: Lead high impact DMA...

Ready to Apply?

Submit your application today and join our talented team at TeleTech Holdings, Inc..