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Senior Consultant, Digital Op Model, Process Improvement, Belfast or Derry, Londonderry

EY
📍 Belfast, Northern Ireland, United Kingdom 💼 Full-time 🕒 Posted June 30, 2026
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Job Description

The opportunity

This is your chance to join a team that’s transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, user-centric design, and agile delivery. You’ll work on exciting projects that shape customer experiences and drive sustainable growth.

Your key responsibilities

  • You’ll support the full lifecycle of customer technology projects—from research and business case development to delivery and implementation.

  • You’ll gather and prioritise requirements, facilitate workshops, and collaborate with cross-functional teams to deliver customer-centred solutions.

  • You’ll also support CRM and omnichannel transformation projects, using data to create personalised customer experiences.

    • Skills and attributes for success

  • You’re analytical, detail-oriented, and a strong communicato...

    • Ready to Apply?

    Submit your application today and join our talented team at EY.

    Submit Application

    Job Details

    • Location Belfast, Northern Ireland
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date June 30, 2026
    • Application Deadline August 09, 2026