Job Description
Your new role
We are looking for a motivated and proactive Seniorplaints Officer who thrives in a fast‑paced environment and ismitted to delivering a high‑quality customer experience. You will play a key role in ensuring stakeholders receive a friendly, precise and customer‑focused service, while helping to maintain a positive public image of Waste Services.What You Will Be DoingDelivering exceptional customer service across email and phone channels. Investigating and responding to enquiries andplaints about Waste Services with accuracy, efficiency and professionalism. Conducting detailed investigations with colleagues and stakeholders to resolve issues effectively. Preparing high‑quality written responses toplex and sensitive enquiries for a number of stakeholders and customers. Managing your workload flexibly to meet individual and team targets. Translating investigation findings into clear, accessible responses for customers. M...
We are looking for a motivated and proactive Seniorplaints Officer who thrives in a fast‑paced environment and ismitted to delivering a high‑quality customer experience. You will play a key role in ensuring stakeholders receive a friendly, precise and customer‑focused service, while helping to maintain a positive public image of Waste Services.What You Will Be Doing
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Submit ApplicationJob Details
- Location United Kingdom, England
- Job Type TEMPORARY
- Category Information and Record Clerks
- Posted Date January 22, 2026
- Application Deadline March 03, 2026