Senior Client Success Manager - Programmatic

Zeta Global
📍 United States, Illinois, United States 💼 Full-time 🕒 Posted July 02, 2026

Job Description

The Senior Client Success Manager – Programmatic is a hands-on, client-facing role responsible for owning the end-to-end success of a portfolio of strategic programmatic accounts. You will serve as the day-to-day client lead, operational expert, and strategic partner, managing live campaigns, leading client communications, and driving performance, retention, and growth.


This role requires strong programmatic expertise, excellent judgment, and the ability to operate independently while collaborating closely with Sales, Analytics, and Operations.


This is Remote in Chicago, Illinois. 


RESPONSIBILITIES

  • Own and manage 10+ active programmatic campaigns end-to-end across multiple accounts.

  • Lead all client communications, including status calls, QBRs, and escalations, providing clear insights and recommendations tied to business outcomes.

  • Serve as the technical owner of campaign execution, partnering closely ...
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    Job Details

    • Location United States, Illinois
    • Job Type Full-time
    • Category Business Operations Specialists
    • Posted Date July 02, 2026
    • Application Deadline August 11, 2026