Senior Client Success Manager

WHO WE ARE:

Jumpfactor is an award-winning,
8-time Growth500 Fastest Growing Agency in Canada.
We are a dynamic, fast-paced, and highly specialized
digital marketing agency focused on helping Managed Service Providers (MSPs)
achieve massive growth. With
over $1.6 Billion in client revenue generated
, we are recognized globally as a top-tier
MSP growth expert.

ROLE OVERVIEW:

At Jumpfactor, we're looking for a
Senior Client Success Manager
(Account Manager / Enablement Coach) who's passionate about helping clients grow and empowering them to achieve their best results. In this role, you'll serve as both a trusted advisor and a strategic partner, guiding clients to success through proactive coaching, strong relationship management, and performance insights. You'll take ownership of your portfolio, driving client satisfaction, retention, and growth while identifying new opportunities for adoption, upsells, and referrals.

This is a