Senior Client Services Representative

Broadridge
📍 Council of the City of Sydney, New South Wales, Australia 💼 Full time 🕒 Posted June 26, 2026

Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

Serve as theprimary point of contactfor key client enquiries by telephone and email, managing and resolving complex queries related to global proxy voting requirements. Ensure all communications are responded to accurately within agreed Service Level Agreements (SLAs) while delivering aworld-class serviceto clients. Build and maintain strong client relationships to support positive, productive partnerships and ensure all proxy voting requirements are addressed promptly and professionally.

Responsibilities

  • Resolve complex client enquiries received by email and telephone promptly and accurately, ensuring all responses are delivered to ahigh standardand meet client expectations within agreed SLAs.

  • Ove...

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    Job Details

    • Location Council of the City of Sydney, New South Wales
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date June 26, 2026
    • Application Deadline August 05, 2026