Senior Client Executive

Senior Client Executive

Position: Senior Client Executive (Permanent)

Salary: £30,000 to £37,000

Location: Hybrid – once weekly travel to Andover, Hampshire

Hours: Monday to Friday 9am to 5pm

The role plays a critical part in ensuring a consistent, high‑quality servicing experience for brokers and clients. It provides senior oversight of client servicing activities, supporting Client Executives in delivering strong relationship management, effective issue resolution and operational excellence.

Responsibilities

• Act as the escalation point for complex servicing matters and complaints, ensuring issues are resolved efficiently while maintaining strong broker and client relationships.
• Improve service quality and consistency by identifying trends in feedback, implementing best practice servicing approaches, and standardising tools and templates across account management.
• Support the development of cli...

Ready to Apply?

Submit your application today and join our talented team at Simplyhealth.