Senior Business Intelligence Analyst at Manulife

Manulife
📍 toronto, on, Canada 💼 Full-time 🕒 Posted June 04, 2026

Job Description

Help transform data into insights at Manulife as a Senior Business Intelligence Analyst. Drive business performance and enhance customer experiences through expert analytics and visualization tools.
In this hybrid role, you will translate business needs into actionable objectives and KPIs for various segments including Group Benefits and Bank. Expected to design and maintain dashboards using PowerBI, you will identify trends within large datasets and effectively communicate insights to senior stakeholders. Analyzing customer journeys to find friction points will also be a priority.
Key Responsibilities:
• Translate business needs into KPIs and reporting solutions
• Build and maintain dashboards with PowerBI or Tableau
• Identify and communicate trends within complex datasets
• Analyze end-to-end customer journeys to identify pain points
• Collaborate with internal teams for comprehensive insights
Requirements:
• 3+ years in Business Intelligence or related fi...

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Job Details

  • Location toronto, on
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026