Senior Business Analyst - Claims

My client is looking for a highly experienced Senior Business Analyst to support the delivery of strategic initiatives within the Claims function of a leading insurance organisation. This role will focus on analysing and improving claims processes, systems, and customer journeys across the end-to-end claims lifecycle.

Key Responsibilities
- Lead business analysis activities across claims-related technology and transformation initiatives.
- Work with stakeholders to gather, analyse, and document business requirements, translating business needs into user stories, functional specifications, and process documentation.
- Analyse and document end-to-end claims lifecycle processes and identifing opportunities for process optimisation, automation, and improved customer outcomes.
- Support solution design, system integration requirements, and process alignment.
- Partner with Claims Operations, Product, Risk, Compliance, and Technology teams.
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