Senior BPO Operations Leader — Process Excellence

Q2 HR Solutions
📍 taguig, metro manila, Philippines 💼 Full-time 🕒 Posted June 07, 2026

Job Description

A leading HR consultancy is seeking a Senior Business Process & Operations Manager in Metro Manila. The role involves overseeing operational performance and driving continuous improvement in a shared services environment. The ideal candidate has over 10 years of operational management experience in BPO or offshoring, along with strong leadership skills and a commitment to service excellence. This position is crucial for ensuring high-quality service delivery and managing stakeholder relationships.
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Job Details

  • Location taguig, metro manila
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 07, 2026
  • Application Deadline July 17, 2026