Senior Associate, Product Operations

Garena
📍 Bengaluru, Karnataka, India 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Job Description
  • Conduct user research, focus groups and interviews to gain a comprehensive understanding of the player base, while monitoring user pain points and working with internal teams to address them
  • Identify and address issues related to product performance or gameplay through tracking in-game product related metrics
  • Propose and evaluate new feature ideas, ensuring they are in line with player preferences and improve the gaming experience
  • Ensure smooth live operations by working closely with the QA, configuration and anti-hack teams
  • Partner with global teams to ensure timely and efficient execution of patch updates and new feature rollouts
  • Oversee the localization and quality assurance (LQA) process for in-game content to ensure high-quality translations
  • Ensure prompt and efficient resolution of player inquiries and issues by managing customer support operations
  • Job Requirements
  • Bachelor’s Degree or higher in a financ...
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    Job Details

    • Location Bengaluru, Karnataka
    • Job Type Full-time
    • Category Business Operations Specialists
    • Posted Date June 09, 2026
    • Application Deadline July 19, 2026