Job Description
Overview
As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients’ IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You’ll be the go-to person to restore services and ensure our clients’ satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing and logging issues before they escalate, you’ll be instrumental in maintaining service quality. You’ll also collaborate closely with other teams and clients to provide second‑level support, ensuring seamless communication and efficient problem resolution. You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documen...
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Submit ApplicationJob Details
- Location cyberjaya, selangor
- Job Type Full-time
- Category Finance
- Posted Date June 07, 2026
- Application Deadline July 17, 2026