Senior Associate - Client Success

Mandatory Skill Sets

1. Strong fundamentals in RDBMS - PL/SQL, SQL SERVER // (T-SQL) and exposure to deployment/source control tools (Jenkins/Octopus & SVN/GIT/TFS)

2. Excellent understanding of Capital Markets / Asset Management Operations / Investment Banking

Added Advantage

1. Certification in SQL/Oracle

2. Capital Markets/Functional certifications

3. Advanced Excel skills/VBA/ Python scripting/ RPA

4. Certification in Incident Management

Key Deliverables/Tasks

1. Support BAU activities ensuring application uptime and smooth running of the operations.

2. Troubleshoot, investigate and resolve Data/Application/API/SFTP issues and errors reported by Users. This involves thorough investigation of logs, audit and complex database analysis.

3. Coordinate with the Asset Manager users and Brokers for understanding their issues/ requirements and work on specific requirements for Data/Configuration changes.

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