Senior Application Support Officer

AXA

📍 Cairo, Cairo Governorate, Egypt 💼 Full time 🕒 Posted February 24, 2026

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Job Description

Job Description
Provide general application support and trouble-shooting/problem-solving. 

Insure to solve assigned tickets for the supported systems within SLA and ensure optimal customer satisfaction. 

React to high severity technical issues that require immediate attention. 

Trouble-shoot application problems and find solutions, workarounds and communicate solutions to customers. 

Work with multiple teams for the successful resolution of issues and incidents. 

Execution of DB scripts/extracts as needed.
Skills
• 2-6 years of experience in the same position.

• in computer science or equivalent

• Strong Troubleshooting and problem solving skills

• Strong communication skills.

• DB knowledge overview (SQL, Oracle).

• Strong Knowledge in Power apps, Power automate, Power BI, one drive, Share Points

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Job Details

Location Cairo, Cairo Governorate
Job Type Full time
Category Computer Occupations
Posted Date February 24, 2026
Application Deadline April 05, 2026