Senior Application Support Analyst Position

Utilize your technical skills as a Senior Application Support Analyst at YM Inc. This role focuses on technical support, system administration, and user assistance in our North York office.

At YM Inc., we are looking for a Senior Application Support Analyst skilled in tackling issues within Island Pacific systems. Your responsibilities will include maintaining operational integrity on the IBMi/AS platform and documenting support interactions. Off-hours system support and data security maintenance are key components of this position.

Key Responsibilities:
• Troubleshoot Island Pacific system applications efficiently
• Maintain and ensure the integrity of AS system operations
• Document user support processes and improvements
• Follow established data protection protocols
• Assist in training staff on new applications

Requirements:
• BA or BS Degree in Computer Science or relevant field
• Minimum 6 years of ...

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