Senior Analyst - Customer Marketing, Dialogue Channels & Retention

American Express
📍 Toronto, ON, Canada 💼 Full-time 🕒 Posted July 08, 2026

Job Description

Senior Analyst - Customer Marketing, Dialogue Channels & Retention

Toronto, ON, Canada(Hybrid)

**Job Description**

**Senior Analyst, Customer Marketing, Dialogue Channels & Retention**

At American Express, we know that meaningful customer relationships are built through thoughtful experiences, strong communication, and a commitment to delivering value at every interaction.

The International Card Services (ICS) Customer Marketing Team represents a dynamic, fast-paced environment with exciting opportunities for career growth and development. Within ICS, the Customer Revenue Growth & Retention Team is responsible for retaining our consumer and commercial customers and optimizing our servicing experience. The Sr. Analyst, Customer Marketing, Dialogue Channels & Retention will be responsible for customer engagement and driving long term loyalty in partnership with the Global Servicing (GS) organization, Customer Marketing Center of Excellence, pr...

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Job Details

  • Location Toronto, ON
  • Job Type Full-time
  • Category other-general
  • Posted Date July 08, 2026
  • Application Deadline July 13, 2026