Senior Analyst - Customer Marketing & Arbitration

American Express
📍 Toronto, ON, Canada 💼 Full-time 🕒 Posted June 27, 2026

Job Description

Senior Analyst - Customer Marketing & Arbitration

Toronto, ON, Canada

**Job Description**

The International Card Services (ICS) Customer Marketing team is a dynamic, fast-paced organization that plays a critical role in shaping customer engagement and driving business growth. We are seeking a Senior Analyst, Customer Channels & Arbitration to help elevate our customer communications strategy and optimize how we connect with Cardmembers across key marketing channels.

This role offers a unique opportunity to blend strategic thinking, analytics, and marketing expertise while partnering with a passionate team of marketers across the organization. As a channel expert influencing communication strategies and through campaign planning and execution, you will help drive revenue, enhance the customer experience, and deepen Cardmember engagement.

The successful candidate will serve as a trusted advisor to marketing partners, championing best practices...

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Job Details

  • Location Toronto, ON
  • Job Type Full-time
  • Category other-general
  • Posted Date June 27, 2026
  • Application Deadline July 02, 2026