Senior Advisor Customer Delivery

About the role 

We are seeking a Senior Advisor to join our Customer Delivery team—someone who thrives in high-pressure situations, brings energy and empathy to every interaction, and knows how to turn challenges into opportunities.

As a Senior Advisor, you will be the key link between our customers and the Water Corporation when things do not go as planned in the field. You will manage escalated issues, incidents, and complaints onsite, ensuring every customer interaction is handled with professionalism, respect, and a focus on resolution.

This is a full-time role that includes working on a rotational stand-by roster to attend after hours issues and incidents.

About the role

• Supporting customers in collaboration across both the Customer and Operations Groups.
• Leading the resolution of complex customer and community issues, working closely with internal and external stakeho...

Ready to Apply?

Submit your application today and join our talented team at Water Corporation.