Senior Administrator - Desk Side Services, AMT Asset Management Software

Senior Administrator – Desk Side Services, AMT Asset Management Software – Switzerland (Aarberg, Bern)

Job Summary

SRO Site Support resource responsible for operations support for all endpoints, partnering with global CLIENT support resources. Work under guidance of CLIENT managers; performance reported and managed through weekly/monthly review between CLIENT and HCL.

Key Responsibilities

• Provide onsite and remote assistance to identify and resolve issues with Windows, macOS, Linux, iOS, and Android platforms.
• Troubleshoot hardware and software issues, resolve connectivity problems, assist with system configurations, coordinate with OEM vendor for warranty laptops/desktops.
• Ensure cross‑platform compatibility and seamless integration between macOS and Windows systems, applications, and services.
• Participate in New Hire induction program and execute tech refresh of eligible devices according to CLIENT guidelin...

Ready to Apply?

Submit your application today and join our talented team at HCL Technologies Limited.