Senior 3rd Line Engineer

Our client, a growing, technically driven MSP that's investing heavily in automation and next generation technology require a Senior 3rd Line Engineer. This is a pivotal role within the company and will require someone who can provide solutions for complex 3 rd line issues whilst mentoring other team members within the support team.

The role is offered with a hybrid working pattern and is based at the company's offices which are easily accessible for the Barnet/Watford areas.

Key responsibilities

• Act as the top-tier escalation point for complex incidents
• Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting)
• Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra
• Mentor engineers in diagnostic methodology
• Work closely with technical leadership-no non-technical managers blocking decisions

Role requirements:

• Must have 3 rd ...

Ready to Apply?

Submit your application today and join our talented team at Ashdown Group.