Job Description
Job Description
Qualifications
What You’ll Be Doing
- Own incidents end-to-end — from logging through to closure
- Triage and diagnose faults across physical security systems, infrastructure, and hardware
- Perform remote troubleshooting across Lenel OnGuard and Milestone environments
- Resolve issues in-house wherever possible, reducing external engineer dependency
- Coordinate third-party engineers with clear diagnostics and defined scope when required to ensure we minimise volume of call outs per ticket query
- Maintain accurate ticketing, documentation, and system data quality
- Support system administration (patching, upgrades, firmware, new site onboarding)
- Contribute to a global support model, including on-call as services expand
Qualifications
Wh...
Ready to Apply?
Submit your application today and join our talented team at Securitas UK.
Submit ApplicationJob Details
- Location Reading, England
- Job Type full-time
- Category Computer Occupations
- Posted Date July 02, 2026
- Application Deadline August 11, 2026