Scheduler

There’s a permanent opportunity for you here as a Scheduler to join our team based in our Birmingham Business Park office.

The Role

• Reactive & Preplanned Tasks: coordinate and schedule work allocation to ensure the maximisation of resource and sub-contractors.
• Resource Coordination: Analyse the resources available, ensuring the most appropriate engineer or contractor attends the call, taking into account technical skill base, location and client preferences as far as possible.
• Customer Service Delivery: ensure tasks scheduled to meet customer expectations and contractual SLA’s.
• Communication: Communicate closely, share information and progress updates regularly between the service desk & the resource planning team to ensure a joined up approach to service delivery.
• Relationship Management: Developing a good working relationship with the engineers, and similarly, rapport and trust with internal and external customers and sta...

Ready to Apply?

Submit your application today and join our talented team at Dalkia Energy Services Ltd.