SAP Functional Consultant

About the Role:

We are seeking an experienced SAP Functional Consultant to support Talent Management and HR operations within our global IT environment. The role focuses on ensuring smooth operations of SAP SuccessFactors and delivering high-quality support to users and stakeholders.

Key Responsibilities:

• Manage and resolve incident and service request tickets related to SAP SuccessFactors, ensuring SLA compliance.
  
• Collaborate with 1st and 3rd Level Support to troubleshoot and resolve issues.
  
• Handle ticket dispatching within and across teams, cluster incidents, and create problem tickets and user stories.
  
• Respond to queries from colleagues and stakeholders professionally and timely.
  
• Create and maintain knowledge base articles.
  
• Identify and recommend improvements to enhance operational efficiency (e.g., automation initiatives).
  

  Ready to Apply?

  Submit your application today and join our talented team at Sabenza IT & Recruitment.

  Submit Application