Salesforce Technical Analyst

Scotiabank

📍 Toronto, Ontario, Canada 💼 Full-time 🕒 Posted March 01, 2026

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Job Description

Is this role right for you?
 In this role you will:Salesforce Platform & Solution Support
Provide technical support across multiple Salesforce orgs, helping triage and resolve issues, identify root causes, and propose scalable fixes. 

Assess and articulate user needs with an informed understanding of Salesforce business systems and financial services use cases.

Evaluate configuration and capability impacts across: 

 Sales Cloud, Service Cloud, Financial Services Cloud
CPQ and quoting workflows
OWDs, roles, profiles, permission sets, sharing rules
Automation (Flows, Approvals, Validation Rules)
Data integrations, APIs, and dependent systems 
Work with business partners, SMEs, architects, and engineers to understand functional and non‑functional requirements.

Produce high‑quality documentation including BRDs, technical requirements, solution outlines, use cases, process models, and external desig...
            

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Job Details

Location Toronto, Ontario
Job Type Full-time
Category Computer Occupations
Posted Date March 01, 2026
Application Deadline April 10, 2026