Salesforce Solution Enigneer (Shared Services)

Experience Required: Minimum years in Salesforce ecosystem
Shared Support Experience: Minimum years (preferably the most recent years)
Skill Focus: % Technical / % Functional
Location: Offshore / Global Delivery Model
Role Type: Individual Contributor working closely with Offshore Solution Lead & Offshore SDM

We are seeking a highly capable Salesforce Solution Engineer to support our Shared Support Services model across multiple customers. The ideal candidate will have strong analytical and problem-solving skills, deep Salesforce platform understanding, hands-on engineering capability, and demonstrated experience in multi-customer Application Managed Support (AMS) environments.

You will play a crucial role in triage, solution design, technical build, and day-to-day support execution, working in partnership with the Offshore Solution Lead and Offshore Service Delivery Manager (SD...