Salesforce Service Cloud Techno-Functional Consultant

Hiring: Senior Salesforce Service Cloud Techno-Functional Consultant

Location: Remote

Employment Type: Contract

Experience Required: 7+ Years

Domain: Medical Devices / Healthcare Technology

We are seeking an experienced Senior Salesforce Service Cloud Techno-Functional Consultant to join a managed services engagement supporting a global leader in neuro and sensory medical devices. This role will be responsible for optimizing customer support operations within Salesforce Service Cloud and Field Service while ensuring seamless integrations with Oracle ERP and other enterprise platforms.

The ideal candidate will possess strong expertise in Salesforce Service Cloud, Field Service Lightning (FSL), Knowledge Management, Case Management, Mobile Applications, and Oracle ERP integrations within regulated healthcare or MedTech environments.

Key Responsibilities

Salesforce Service Cloud & Case Management

• Own and...

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