Salesforce Service Cloud Technical Lead

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EPAM is seeking an experienced Salesforce Technical Lead with deep expertise in Service Cloud and Sales Cloud to join our dynamic team in Geneva. In this role, you will collaborate closely with Solution Architects and Business Analysts to clarify solution designs, translate business requirements into actionable technical tasks and lead a near‑shore engineering team to deliver high‑quality Salesforce solutions. This is a hands‑on, delivery‑focused leadership position requiring strong communication skills and the ability to serve as a trusted technical advisor to our clients.

This position requires 3–4 days per week onsite in Geneva with flexibility for remote work depending on delivery needs.

Responsibilities

• Partner with Solution Architects and Business Analysts to refine requirements, validate solution approaches and ensure alignment with Salesforce best practices.
• Decompose f...

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